Getting Started with SurveySparrow
You can sign up for SurveySparrow enterprise trial for 14 days from surveysparrow.com. It's absolutely free for 14 days and help you explore all the features of surveysparrow.
Creating your first survey
You can create a highly engaging conversational survey or an NPS survey or a 360 survey with just a click from available templates or create your own. You can explore the question types , logics and various themes and customization options. Once you complete building your questions you can preview and see how it looks for your customers
Sharing your Survey
You can Share your surveys via email or copy the link and share on any channel you wish to share. Apart from this SurveySparrow enables you to collect feedback via SMS , QR Code, or You can embed the form in a website or product. You can also collect feedback from employees right inside Slack or MS Teams. SurveySparrow Mobile SDK lets you collect feedback from within mobile apps.
Analyzing your results
All the responses collected from our highly engaging surveys can be seen under the reports tab. By default we will create a summary report which lets you analyze the patterns. Our executive Dashboard helps you create the visualization out of the collected data and share with decision makers in your organization. In case if you want to export the data, you can export via csv, excel ..etc. Our Power BI, Tableau integration lets you send the data real time in case your org uses Power BI or Tableau for analytics.
Closing the loop with Ticketing and Reputation Management
Once you collect the feedback from customers you can close the loop based on the kind of feedback you get. If the customers are really happy about your service , you can ask for a review and use our reputation management solution to manage your reviews. In case the feedback is critical , you can create a ticket from the response and solve the customer issue. If you continue to do this process over the period you will very well build a brand.
Extending SurveySparrow With Integration, Workflow and API
You can extend the SurveySparrow capabilities with API, WorkFlow and Integrations. Our API will help you trigger surveys when any event happens on any 3rd party system like CRM. SurveySparrow Workflows helps you send responses or notifications to any third party app based on conditions. Our out of the box integrations like Salesforce, Tableau , Google Sheets, Microsoft Office, Hubspot ..etc to plug surveysparrow easily to your existing systems.
More resources:
https://help.surveysparrow.com/
https://www.youtube.com/c/SurveySparrow
https://surveysparrow.com/features/
https://surveysparrow.com/pricing-sales-demo/
https://developers.surveysparrow.com/